Nayatel Helpline

In today’s digitally driven world, having a reliable internet connection is not just a luxury; it’s a necessity. Whether you’re a student attending online classes, a professional working from home, or simply someone who enjoys streaming movies and staying connected with friends and family, a dependable internet service provider is crucial. In Pakistan, one name stands out when it comes to exceptional internet services – Nayatel. This article will take you through Nayatel’s services and locations, providing you with all the information you need to make an informed choice for your internet needs.

Nayatel’s Offices Across Pakistan

Nayatel has strategically placed offices in various cities across Pakistan to ensure its services are accessible to many customers. Here is a list of Nayatel’s offices and their respective locations:

Islamabad Office

Address: G.D. Arcade, 73-E Fazal ul Haq Road, Blue Area, Islamabad, 44000

Rawalpindi Office

Address: Saeed Plaza, Adamjee Road, Opposite old Varan Bus Station, Saddar, Rawalpindi

Faisalabad Office

Address: 14 Km, Sheikhupura Road, Near Gatwala Bridge, Faisalabad

Peshawar Office

Address: Liberty Mall, Opp. Runway, Main University Road, Peshawar

Gujranwala Office

Address: Main G.T. Road, Adjacent to Central Hospital opposite to Total Parco Pump

Sargodha Office

Address: Club Road, Plot No. 96, near ABL Bank

Multan Office

Address: Nagana Chowk, Northern bypass road near Byco Petrol pump

Contact Information

Nayatel understands the importance of customer support and has a dedicated team ready to assist you. Here’s how you can get in touch:

General Information & Queries

Customer Support

  • Sales & Billing Hours: 9:00 AM to 8:00 PM
  • Technical Support: 24/7

Official Business Hours

  • Monday-Friday: 9:00 AM to 5:30 PM
  • Jumma Prayer Break: 1:00 PM to 2:00 PM

Email Contacts

Helpline Numbers

  • Islamabad (ISB): +92 (51) 111 11 44 44
  • Faisalabad (FSD): +92 (41) 111 11 44 44
  • Peshawar (PEW): +92 (91) 111 11 44 44
  • Gujranwala (GRW): +92 (55) 111 11 44 44
  • Sargodha (SGD): +92 (48) 111 11 44 44
  • Multan (MTN): +92 (51) 111 11 44 44
  • Sialkot (SKT): +92 (52) 111 11 44 44


  • Fax: +92 (51) 8310 100

Support via SMS

  • SMS: 8116

Support via WhatsApp

  • WhatsApp: +92 (51) 111 11 44 44


Nayatel is committed to providing top-notch internet services to customers across Pakistan. With a strong presence in multiple cities, 24/7 technical support, and a range of contact options, Nayatel ensures that your internet needs are met excellently. Say goodbye to internet woes and hello to seamless connectivity with Nayatel.

Frequently Asked Questions (FAQs)

  1. What sets Nayatel apart from other internet service providers in Pakistan? Nayatel stands out due to its exceptional customer service, high-speed internet, and widespread coverage.
  2. Are Nayatel’s internet packages affordable? Yes, Nayatel offers a range of packages to suit different budgets, ensuring affordability for all.
  3. Do I need a landline connection for Nayatel’s internet services? Nayatel offers fiber-to-the-home (FTTH) links, eliminating the need for a landline.
  4. Can I upgrade or downgrade my Nayatel package as needed? Yes, Nayatel provides flexibility in changing your package to meet your evolving needs.
  5. Is Nayatel available in rural areas of Pakistan? Nayatel primarily serves urban and semi-urban areas but continually expands its network to reach more regions.

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